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OUR PORTALS
Sign in
These open in a new tab and are managed by the platform provider. If you do not have credentials, request access.
Log in Access4 - SASBOSS®Get access to your eFax, Access4 SMS gateway, AI Voice Assistant, and your invoices.Log in ATOM - SMS GatewayOur hosted portal for your SMS campaigns, two-way messaging, automations and reporting.Log in CC4TeamsContactCenter4All - agent workspace, supervisor tools and flow builder.Log in ClobbaCalling analytics, queue performance and Teams adoption reporting.Log in Call CabinetCompliant call recording, quality assurance and archive search.Download Microsoft TeamsDesktop and mobile downloads, straight from Microsoft.
COVERAGE & AVAILABILITY
Check your address
Before you commit to a new office, branch, or remote worker, check what the address can actually get.
Address check nbn® address checkerCheck whether the nbn® network is available at an address, and see the speed options and upgrades on offer.Coverage map Telstra Wholesale mobile coverageFlexr Pty Ltd (ABN 27 695 237 953) acts as a reseller and uses part of the 4G and 3G mobile network and capabilities of Telstra Corporation Limited (ABN 33 051 775 556) to provide our mobile services.
TRAINING & KNOWLEDGE
Learn
CC4Teams - end user trainingYouTube playlist · agents and supervisorsCC4Teams - other videosYouTube playlist · reporting overview, omnichannel agentsClobba Flex - introductionYouTube playlist · Clobba Flex and its key featuresCall Cabinet - standard userYouTube playlist · day-to-day recording accessCall Cabinet - super adminYouTube playlist · configuration and permissionsCall Cabinet - quality assuranceYouTube playlist · scorecards and QA workflowRedCactus knowledge baseWritten guides and FAQMicrosoft Teams helpMicrosoft's own support centre for Teams
DOCUMENTS & POLICIES
Support
Voice Network StatusLive network status and planned maintenanceGeneral terms & policiesStandard terms, SLA and the ad-hoc rates cardCritical Information SummariesCIS documents for every service we sellProduct terms & conditionsProduct-specific terms by serviceCommonly asked questionsDetailed answers with no jargonManaged MaintenanceFor Maintenance customers - what your plan covers
NEED SOMETHING DONE?
Talk to us
Report a faultSomething is down, degraded, or not behaving the way it should.Calls droppingAgent cannot log inNo dial toneSlow connectionLog a fault Request a changeAdds, moves and changes to services that are working fine today.New userHoliday diversionsSpeed increasePort a numberRequest a change
STILL STUCK?
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