Never miss the call that matters.
An AI voice assistant that answers every inbound call — naturally, professionally, around the clock. So every client, case and enquiry is looked after, even when your team can’t pick up.
For organisations that live on inbound calls — and can’t always answer them.
Small teams, busy front desks and after-hours coverage. The assistant is trained on your business, so it sounds like your business.
Education
Enrolment and parent enquiries answered outside office hours.
Banking and mutuals
Members reach a helpful voice instead of a queue announcement.
Legal
New matter enquiries captured properly while you are in court.
Professional services
Client calls looked after while the team is billing time.
Government and councils
Residents get an answer at any hour, on the number they already ring.
Real estate
Enquiries taken during inspections and on weekends.
Hospitality
Bookings and questions handled while the floor is full.
Trades
Jobs captured while you are on the tools, not in the van.
No phone-menu maze. No cold voicemail.
Callers simply speak and get answers. The assistant greets them, understands the enquiry, routes to the right person — and when nobody’s available, captures a structured message instead of a beep. It runs on your existing numbers. No legacy PBX, no hardware.
Every call answered. Nobody pulled off their work to do it.
Always answered
Every call picked up in business hours, after hours and through your busiest peaks — no engaged tone, no missed enquiry.
A natural welcome
Callers simply speak and get answers. No phone-menu maze, no cold voicemail — just a warm, professional first impression.
Your team, uninterrupted
Routine enquiries handled for you, so your people stay focused on clients, students and casework instead of the phone.
Nothing slips through
Every caller’s name, reason and message captured in a clear summary — with a transcript ready for confident follow-up.
A summary you can act on, not a voicemail you have to decode.
Every conversation lands in your dashboard with the caller’s details, why they rang, an AI summary, a caller-experience rating, sentiment, the recording and a searchable transcript. Your team follows up already knowing the story.
It only knows what you teach it. It only spends what you allow.
The assistant is trained from your own website and any extra context you add — so answers stay accurate and on-message. A spend cap sits over the top, so usage can never run away from you.
Knowledge you manage
Trained from your website, topped up with your own context, re-trainable whenever the business changes — with a full history of what it learned and when.
Spending you control
Set a monthly cap and watch what’s left in real time. Numbers, fallback destination and smart transfer rules sit in the same portal.
A front desk that never takes a break.
Conversational call handling
Natural dialogue that clarifies intent, with clear AI disclosure and a graceful fallback.
Structured message capture
Contact details, reason for calling, summary and transcript — not a voicemail to replay.
Smart transfer
Routes to the right person or department, with rules you set for who takes what.
After-hours and overflow
Covers the hours and the peaks your team can’t, consistently.
Fallback destination
If escalation isn’t available, the call still lands somewhere sensible.
Trained on your business
Learns from your website plus context you add, and re-trains whenever things change.
Spend cap
Set a monthly ceiling and track what’s left, so usage never surprises you.
Runs on your numbers
Deployed on existing DIDs. No legacy PBX, no hardware, fast to stand up.
Where it fits — and where a person still belongs.
We’d rather set the boundary up front than surprise you after go-live.
Not for card payments or sensitive data
The assistant is not PCI DSS compliant and should not be used to take card details or capture regulated payment information. Those calls are transferred to a person, and we configure the flows that way from day one.
Callers always know it’s an AI
The greeting discloses that the call is handled by an AI assistant and that it is recorded. No pretending to be a person — it earns more trust, not less.
A person is always reachable
Smart transfer and a fallback destination mean any caller who needs a human gets one. The assistant handles the routine so your team gets the calls that matter.
You decide what it says
The knowledge base is yours to edit and re-train, and the transfer rules are yours to set. If the answer changes, the assistant changes with it.
Name the problem — there’s a product for it.
The assistant handles the front door. These handle what comes through it.
A full contact centre behind the front door
Omni-channel queues, skills-based routing and supervisor tooling inside Teams.
CC4TeamsThe calling service underneath it all
Carrier-grade Teams calling on an Australian-owned, geo-redundant network.
Operator ConnectCompliant recording of regulated calls
Automated recording, retention and AI analysis where the obligation is real.
CallCabinetVisibility over queues and adoption
Real-time and historical reporting on how your calls and teams are performing.
Clobba FlexDon’t take our word for it. Ring ours.
Our own AI assistant answers the phone at Flexr. Call it, ask it anything about what we do, and hear exactly how it handles a real enquiry.
Speak to the assistant now02 8390 0000