Policies
Every term, policy and summary that applies to a Flexr service.
General Terms & Policies
The general policies that apply across all Flexr services — acceptable use, privacy, complaint handling and the standard form of agreement.
OpenCritical Information Summaries
A plain-English summary of each service — what is included, what it costs and what you are committing to.
OpenProduct Terms & Conditions
Service-specific terms that sit alongside the General Terms & Policies.
OpenPayment Assistance
Having trouble paying your bill? Find out how to apply for free financial hardship assistance, or download our policy or application forms.
OpenCant find what you're looking for?
Phone 1300 266 439 or contact us and we will send it through.