Value Adds · eFax, powered by Access4

Secure faxing. No equipment needed.

Send and receive faxes straight from email — hosted in Australian data centres, ready to be built into the platform your voice and collaboration services already run on. If your business still has to fax, this is the compliance and the audit trail without the machine, the fax line or another vendor.

Australian hosted
Built by Access4, in secure Australian data centres
Keep your number
Port the existing fax number, or add one instantly
Free to receive
Inbound faxes are never metered, however many arrive
No page limit
No faxing caps and no monthly page allowance to watch
Built for

Wherever signatures and sensitive records still move by fax.

Fax remains a legally accepted format for signed and sensitive documents — and some regulations still name it explicitly.

Healthcare

Referrals, scripts, pathology results and discharge summaries.

Legal

Signed instructions, court filings and conveyancing documents.

Government

Forms and notices where fax is still named in policy.

Finance

Authorities, claims and lender paperwork that needs a paper trail.

Real estate

Contracts, trust account and tenancy documents.

Education

Enrolments, consent forms and student records.

The challenge

Fax isn’t the problem. The machine is.

Nobody wants to own a box in the corner, its consumables and its dedicated phone line — least of all for a service that sits outside every digital process and fails silently in an empty office. eFax keeps the obligation and removes the hardware.

Book a discovery call
Cost and IT burden
Machines, consumables and dedicated lines to maintain.
Broken workflows
A standalone box that sits outside every digital process.
Another vendor
One more contract and support queue for something that should just work.
How it works

Attach it. Send it. Know it arrived.

Your people email a PDF to a number and get a confirmation back. Same numbers, same recipients, no new application to learn — and it works from home or a phone.

01

Attach and send

Email your PDF to the destination number, or send from the SASBOSS portal on desktop or mobile.

02

Delivered securely

Encrypted in transit and carried over a multi-carrier network, with three automatic retries if the far end is busy.

03

Confirmed and logged

Inbound faxes arrive as email. Every send and receipt is logged and reportable in SASBOSS.

Key features

Everything the machine did, and a few things it never could.

Email to fax, fax to email

Send from the inbox your people already use, and receive faxes as email attachments.

Web and mobile sending

Send from the SASBOSS portal on a desktop or a phone — no one has to be near a machine.

Automated application faxing

Fax straight out of a practice or case system via API, with no human in the loop.

Three automatic retries

Busy far end? It retries three times automatically, and you can resend manually.

Tag which number it leaves from

Send from any of your fax numbers out of one mailbox, using tags.

No page limit

No cap per fax and no monthly allowance, to Australian and New Zealand destinations.

Reporting and delivery logs

Inbound and outbound logs and usage reporting, all in SASBOSS.

Managed sender list

Add and remove senders in SASBOSS, with a bulk upload template including tags.

Compliance and data sovereignty

Sensitive documents that never leave the country.

Built and hosted by Access4 in secure Australian data centres. Transmission is TLS-encrypted and fully audited, and you decide how — or whether — content is stored after delivery.

TLS-encrypted transmission
Australian data centres
Fully audited delivery logs
You decide on retention
Multi-carrier redundancy
Legally accepted format
Switching is painless

Nobody has to risk losing a fax to find out.

Add eFax on your existing number while the old service stays live, prove it on real traffic, then retire the machine in your own time.

Keep your number

Bring your existing fax number across, or add a new one instantly. Your recipients notice nothing.

Run both in parallel

Legacy services stay supported while you move at your own pace — no big-bang cutover, no lost fax mid-migration.

Set up and supported

Bulk sender setup, training and documentation, and local Flexr support from day one.

Good to know

The questions we get before every switch.

What’s covered, what isn’t, and what changes for the people who actually send.

Nothing new for staff to learn

They send an email to a number and get a confirmation back. Same numbers, same recipients, no new application — and it works from home or a phone.

Fine if you’re retiring fax anyway

This is the cheapest way to keep the last five per cent working while you phase the rest out. No hardware, no lines, and you cancel when the need goes.

Physical fax devices, case by case

eFax replaces the machine, so plan on people rather than devices. Where a device genuinely has to stay, it can be assessed per application and purpose — bring us the device and the use case.

On the bill you already have

Faxing sits with your voice, Teams calling and contact centre services — one provider, one invoice and one support queue when something needs attention.

Start with one inbox. Keep the old service running.

Book a discovery call and we’ll look at how you fax today, then map the switch — no obligation, no big-bang cutover, and nothing removed until you’re sure nobody notices the difference.