Your number is the front door. Make it easy to walk through.
Australian 13, 1300 and 1800 numbers, New Zealand 0800, geographic numbers and international toll-free — provisioned, ported and routed to the platform your team already answers on.
Every number type your customers might dial.
Take one, or a set across the markets you serve. They all land on the same platform and are managed in the same place.
Six-digit 13 numbers
The shortest, most memorable national number. Callers pay a local rate from anywhere in Australia.
Local-rate national
One national number for the whole business, charged to the caller at a local rate.
Free to the caller
Removes the cost barrier entirely — the right choice for support, safety and community lines.
NZ toll-free
A local presence for New Zealand customers, free for them to call, routed back to your team.
International toll-free
Toll-free numbers in the overseas markets you sell into, terminating back to the same platform.
AU geographic numbers
A landline number in the city or region you want to be seen as local to, without an office there.
Australian mobile numbers
Mobile numbers for teams in the field, or for services customers expect to text as well as call.
NZ geographic numbers
An Auckland, Wellington or regional landline number for customers who want to deal with someone local.
Free-call access in the markets you sell into.
These are the ITFS markets we supply from stock today. Every one terminates back to the same platform your Australian numbers do, so overseas customers reach the same team.
Need somewhere else? Additional international toll-free markets can be sourced on request — availability, in-country requirements and lead times are confirmed before we quote.
It’s on your adverts, your invoices, and every page of your website.
Which is why it should never be the thing holding your communications back. We provision it, port it across cleanly, and route it wherever your business needs it to land — today and as you grow.
Book a discovery callOne national number. The right branch answers.
Geographic routing sends each caller to a destination based on where they’re calling from. Someone dialling from an 03 prefix reaches the Victorian team; an 08 caller reaches Perth. Callers get to the right place first time, and nobody wastes a transfer.
Route by state, or go finer and route by zone — Bendigo, Tamworth and Warralakin can each have their own destination. Anything unmapped, along with mobile, private and international callers, falls through to a default destination you nominate.
Route by state
Set a destination per state, so an 03 caller reaches the Victorian team and an 08 caller reaches Perth.
Route by zone
Go finer where it matters — Bendigo, Tamworth and Warralakin can each point somewhere different. Zone rules take precedence over state rules.
Default destination
Mobile, private and international callers, and anything left unmapped, fall through to a destination you nominate.
Numbers that do more than ring.
One number, many sites
Publish a single national number and answer it wherever your people happen to be.
Geographic routing
Australian numbers can route by caller state or zone, so the nearest team picks up.
Bring your numbers
Port existing numbers across, subject to carrier and code requirements. Your customers never notice.
Terminates to your platform
Land calls on Teams Calling or any compatible telephony platform you already run.
Feeds the contact centre
Point an inbound number straight at a CC4Teams queue with its own routing and reporting.
Local presence, anywhere
Look local in a city or country you have no office in, without opening one.
Time and condition routing
Send after-hours, holiday and overflow calls somewhere different from business hours.
Per-second billing
Inbound calls are charged per second unless otherwise indicated — no rounding up to the minute.
Four situations that call for a proper inbound number.
Multiple branches, one brand
Advertise a single 13 or 1300 number across the network and let geographic routing put each caller through to their nearest branch — no switchboard, no transfers.
Campaigns you need to measure
Use separate numbers per campaign, region or channel so you can see what actually generated the call, and retire them when the campaign ends.
Selling into other markets
Give customers in New Zealand or overseas a toll-free number that looks local to them, terminating back to the same team on the same platform.
Support lines that must not cost the caller
A 1800 number removes the price barrier for people who need help — important for safety, community and member services.
What a number needs behind it.
Straight answers on platforms, porting and what we can and can’t control.
A number needs a platform
Inbound numbers must terminate to a compatible telephony or unified communications platform, such as Teams Calling, in order to receive calls. If you don’t have one yet, we can supply that too.
And connectivity behind it
Where calls land on a VoIP-based platform you’ll need high-speed broadband. Call quality is only ever as good as the connection underneath it.
Porting runs on the losing carrier’s clock
We manage the whole port, but timeframes depend on your current carrier and the relevant code requirements. We’ll tell you what to expect rather than promise a date we don’t control.
Quoted before it’s ordered
Pricing depends on number type and quantity, routing configuration and call volumes. You get a formal quotation detailing every recurring and one-off charge before anything is accepted.
Name the problem — there’s a product for it.
The number gets them to you. These decide what happens next.
The calling platform to answer on
Carrier-grade Teams calling on an Australian-owned, geo-redundant network.
Operator ConnectQueues, routing and agent reporting
Point the number at a full omni-channel contact centre inside Teams.
CC4TeamsEvery call answered, day or night
A virtual front desk that answers, helps and captures the message.
AI Voice AssistantTo see how those calls are handled
Real-time and historical reporting on queues, agents and call outcomes.
Clobba FlexTell us the numbers. We’ll handle the rest.
Book a discovery call and we’ll map what you have today, what needs porting and where each call should land — then quote it properly before anything is ordered.